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Forum Discussion
vectormanarcade
Dec 14, 2020Aspirant
My EX8000 just has solid 2.4 light and won't reset. seems dead.
My Nighthawk X6S AC3000 EX8000 all of a sudden went dead and just shows the 2.4Ghz light. Rebooting it does nothing - same light only lit. Holding in reset button flashes the power light red but do...
plemans
Dec 15, 2020Guru - Experienced User
Push and hold the reset for up to 30 seconds.
then give it a couple minutes to fully boot.
Can you hardwire in and access using a wired connection? (disable the wifi on the device you connect to it)
You can also try access it using the default 192.168.1.250 address when hardwired in
ianiention
Sep 21, 2021Aspirant
I like lots of people tried the factory reset, just to get the 2.4Ghz white light after it has reset.
I then tried the ethernet connection 192.168.1.250 as suggested.
This failed on the 1st laptop I tried - might be something with the laptop
Then tried with a work laptop and it connected over the ethernet straight away.
I then got the full setup screens, which I couldn't get over the wifi connection and now it's working fine. I might be back in a week if not :)
So go for the ethernet connection to do the setup if you can.
But to be honest for a wifi extender product I'd expect it's wifi configuration to be fantastic, it is not. I don't know if it's because it's just difficult to do or Netgear aren't very good at it.
Good luck.
- CptnMorganSep 21, 2021TutorWell, mines been working since my last post. 2 months or so. Every time this happens the only hope I have is performing the firmware install via TFTP client over Ethernet. The link to the article is below.
https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
For the amount of money this costs they really need to fix this problem. A class action lawsuits really should be created over this piece of garbage.
I hope Ethernet connection and access point setup works better, because as soon as I get Google fiber and move my router I'm going to try that instead.