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Forum Discussion
My extender connects but there is no internet
I've have a Netgear Model EX5000 AC1200 WiFi Extender (Serial Number 679314DL52C83), purchased 10/22/2021 from Amazon. It worked on my old Spectrum WiFi router, but this new router that Spectrum...
Did you set it up using the push button WPS option?
If so, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk