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Forum Discussion

glotzy's avatar
glotzy
Aspirant
Jul 03, 2022

My Rextender (AX1800) is working, but app can't find the router?

Weirdly I've managed to set the extender (AX1800 4-stream WiFi Mesh Extender) up, its all lit up in green and has done the trick to boost the WIFI in the downstairs area of my home. Problem now is th...
glotzy's avatar
glotzy
Aspirant
Jul 04, 2022

Thanks and have done both and still same issue!

plemans's avatar
plemans
Guru - Experienced User
Jul 04, 2022

did you try factory resetting the extender and setting it up using the installation assistant? 

Are you able to access it using its ip address (found in your router's attached devices list)