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Forum Discussion

Tcroome's avatar
Tcroome
Aspirant
Mar 24, 2020
Solved

N300 Connected but not transmitting information

Hi all,  Have been trying to figure this out throughout the day. I purchased the Extender and installed it as per instructions.    All lights are green but the according to a WiFi speed test my co...
  • DexterJB's avatar
    DexterJB
    Mar 31, 2020

    Hi Tcroome, what is the firmware version of the extender? On the location where you have the extender, please try connecting a device to the router and check the speed that you are getting.

     

    Dexter

Tcroome's avatar
Tcroome
Aspirant
Mar 25, 2020

Thank you for the quick response! I used the WPS set-up method, but am unsure whether wizard would work as I have a Virgin UK Router, and not a Netgear Router?

 

I will give it a go though! Thank you!

Tcroome's avatar
Tcroome
Aspirant
Mar 25, 2020

It sadly hasn't worked :( 

 

  • DexterJB's avatar
    DexterJB
    NETGEAR Moderator
    Mar 31, 2020

    Hi Tcroome, what is the firmware version of the extender? On the location where you have the extender, please try connecting a device to the router and check the speed that you are getting.

     

    Dexter