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Forum Discussion
ardaniel
Aug 01, 2020Aspirant
N300 Internet connection drops
Hi, Having upgraded my router recently to the Tenda AC15 AC1900, I notice that the extender keeps dropping Internet connection, although my devices connect to it and the extender's network signal...
ardaniel
Aug 07, 2020Aspirant
Thanks, appreciate your help! The extender seemed to work fine before switching the router. Of course, the earlier router was an antique Linksys WRT5G. Have tried moving locations. And now have tried to use a channel no one in the apartment uses.....still when am on Microsoft Teams calls frequently get "bad network quality" despite a full Wi-Fi signal. And don't get this when on the parent router's network. Time to upgrade I guess....
plemans
Aug 07, 2020Guru - Experienced User
ardaniel wrote:Thanks, appreciate your help! The extender seemed to work fine before switching the router. Of course, the earlier router was an antique Linksys WRT5G. Have tried moving locations. And now have tried to use a channel no one in the apartment uses.....still when am on Microsoft Teams calls frequently get "bad network quality" despite a full Wi-Fi signal. And don't get this when on the parent router's network. Time to upgrade I guess....
That might be the key right there. Apartment living is even worse on 2.4ghz signals than anything else. reason why is because of channel overlap. they might not "be" on those channels but there is overlap. https://www.metageek.com/training/resources/why-channels-1-6-11.html