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Forum Discussion
Need help connecting to 5GHz on the EX7500 Wifi Extender
Hello, I have a problem connecting to the 5 GHz with the EX7500 Wifi Extender. On mywifiext, it indicates that the extender is connected to my router. My router is Netgear RAX40. However, under 5 GH...
so you're using it in mesh mode? using the single ssid function?
Are you sure they're not connected to the routers 5ghz?
They don't show up in the connected devices page? for the extender
Hi there,
The router is connected to the extender for both 2.4 and 5 GHz. If you look at the picture I posted along the first post, you can see that from router to extender, the color shown is green so they are connected. However on the extender side, under 5 GHz, it says “No connection” while the 2.4 GHz is connected as normally.
L
The router is connected to the extender for both 2.4 and 5 GHz. If you look at the picture I posted along the first post, you can see that from router to extender, the color shown is green so they are connected. However on the extender side, under 5 GHz, it says “No connection” while the 2.4 GHz is connected as normally.
L
the "no connection" is because there isn't a device connected to the 5ghz on the extender. Not that its not working. If its running mesh/bandsteering the extender moves devices between the 2.4ghz/5ghz. The device itself decides whether to connect to the router or extender by its own roaming protocols.
Thank you for your reply. Sorry, I barely had time to go back to this issue. If the case is as you described, can you please explain what this picture (see attached) mean? I'm not sure I'm setting this up right...
I have a feeling that either you're to far away from the router, to much stuff in the way, or the router isn't dual band.
Reason why is the 2.4ghz is running for the backhaul when it should be using on of the 5ghz channels. It only defaults back to that if there's an issue connecting back to the routers 5ghz.
And the connection back is only the 173mbps for the 2.4ghz. So its not even connected at full speed there.
2.4ghz can penetrate objects better and can broadcast further so if its not at full speed, the 5ghz definietly wouldn't be.
