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Need help connecting to 5GHz on the EX7500 Wifi Extender
Hello, I have a problem connecting to the 5 GHz with the EX7500 Wifi Extender. On mywifiext, it indicates that the extender is connected to my router. My router is Netgear RAX40. However, under 5 GH...
the "no connection" is because there isn't a device connected to the 5ghz on the extender. Not that its not working. If its running mesh/bandsteering the extender moves devices between the 2.4ghz/5ghz. The device itself decides whether to connect to the router or extender by its own roaming protocols.
Thank you for your reply. Sorry, I barely had time to go back to this issue. If the case is as you described, can you please explain what this picture (see attached) mean? I'm not sure I'm setting this up right...
I have a feeling that either you're to far away from the router, to much stuff in the way, or the router isn't dual band.
Reason why is the 2.4ghz is running for the backhaul when it should be using on of the 5ghz channels. It only defaults back to that if there's an issue connecting back to the routers 5ghz.
And the connection back is only the 173mbps for the 2.4ghz. So its not even connected at full speed there.
2.4ghz can penetrate objects better and can broadcast further so if its not at full speed, the 5ghz definietly wouldn't be.
- Thank you for your response.
The thing is the extender is currently in the same room as the router and is about 10 steps apart. The reason I’m doing that because I’m running into all these troubles and I want to eliminate distance as a factor :(. Do you think this has something to do with the channels they’re connecting to? Router is connected to channel 7 for 2.4Ghz and channel 118 for 5GHz. Extender is defaulted at “Auto” for 2.4 GHz (can’t change to anything else) and channel 149 for 5GHz
Rugae wrote:
Thank you for your response.
The thing is the extender is currently in the same room as the router and is about 10 steps apart. The reason I’m doing that because I’m running into all these troubles and I want to eliminate distance as a factor :(. Do you think this has something to do with the channels they’re connecting to? Router is connected to channel 7 for 2.4Ghz and channel 118 for 5GHz. Extender is defaulted at “Auto” for 2.4 GHz (can’t change to anything else) and channel 149 for 5GHzthe extender backhaul functions off the routers 5ghz.
Try changing your routers channel to a lower channel range (36-48) and not the DFS channels.
Then reboot the router and extender and see if the 5ghz willl connect.
If it doesn't, rerun setup on the extender. The whole purpose of the tri-bands is that 5ghz backhaul so speeds are faster because 2.4ghz is slow.
- Also, the router is Netgear RAX40 and definitely is dual band because I can connect to both 2.4Ghz and 5GHz network even without the extender.