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Forum Discussion
Nancywb70
Sep 01, 2020Aspirant
Need recommendation for new WiFi extender
Hi - We need to upgrade our WiFi extender. We currently have the WN300 RP but it is not working well with our ADT cameras which seem to be falling out of range. We have an Orbi RBR50. Which WiFi e...
plemans
Sep 01, 2020Guru - Experienced User
If you truly have the arris cm8200, its a modem only. it doesn't have routing, it doesn't have wifi.
Whoever setup the WN3000rph, more than likely connected it to your orbi setup. It could be part of the issue.
You acn always log into your extender and check what signal its connected to.
Nancywb70
Sep 01, 2020Aspirant
I am so incredibly confused! The ARRIS router is from our cable company for our cable an internet. The ADT device is a Pulse PGZNG1router that serves our cameras. That is what needs the extender. So sorry!
- plemansSep 01, 2020Guru - Experienced User
have you checked with ADT to see if there's a certain protocol their smart home setup needs?
- Nancywb70Sep 01, 2020Aspirant
Yes. They haven't been very helpful. I was hoping to just purchase a more powerful extender to fix the problem.
- plemansSep 01, 2020Guru - Experienced User
A couple things.
1. i believe the adt devices have special firmware on them. I don't think standard extenders would work.
2. That specific device is a 2.4ghz only device. And they pretty much hit the 2.4ghz limits off the router. You're not going to get "a more powerful' extender that's compatible with adt from what I can find.
3. you might be able to try changing which 2.4ghz channel the adt router and extender are using. Maybe their on a similar one to the orbi and suffering from interference. You might also try moving the extender around.