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rosalie's avatar
rosalie
Follower
Jan 08, 2020

Net Gear wifi range extender

I installed netgear wifi range extender Model WN3000RP late last night.  I can't remember name and password when I tried setting up wifi connection on my iphone.  I've tried entering my security answers and they don't match the user name.  I also don't know what password it's asking for.  Tried my SSID password but this has no user name.  How can I start from scratch?  Is this possible?

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    If you didn't setup the password recovery option and didn't disable them, it still asks the questions even though there isn't a correct answer.

    If you don't konw the login info and didn't setup a recovery option, your easiest choice is a factory reset and reinstall.

    To reset, push and hold the reset while the device is fully powered on. It should take roughly 7-15 seconds. The lights will change/blink when its held long enough.

    that'll get you back to the default info.

    default login is: admin

    default password is: password

    they are case sensitive.