NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Joseph89
Feb 06, 2020Aspirant
Netgar 3700 wifi extender - am unable to reconnect it to my wi fi
My extender worked fine until a few days ago when my provider and I signed a new wifi contract, they did some remote fixing to my router and the wifi worked fine with the same network and password na...
plemans
Feb 06, 2020Guru - Experienced User
unplugging and re-plugging just reboots it, not resets it. I'd do a full reset and reinstall. I'll walk you through the reset and then link to the support site that has install manuals, guides, and even videos to walk you through. it even has videos of the wps and the smart connection setup wizard.
to reset it, while its fully powered on, push and hold the reset button. should be 7-15 seconds. the lights will change when its been held long enough.
Once its reset, follow the install guide. You can try wps method first (easiest) but not all manufacturers (especially isp routers) sometimes have poor wps implementation. So if wps doesn't work, then try the smart connect wizard.
here's where you get those videos, guides, firmware, manual.
https://www.netgear.com/support/product/ex3700
Let me know how it goes!
Joseph89
Feb 06, 2020Aspirant
Thank you for your reply, I am unsure if I can do it. I will try slowly to follow the instructions. I will let you know how it goes.