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Forum Discussion
LisaLisa71
Apr 25, 2023Tutor
Netgear 6100 extender - can't connect to network
PLEASE HELP! I have a ASUS router and a Netgear 6100 extender and had to factory reset the extender. Now I can see it on my laptop WiFi list but when I click it I'm not prompted to add password (as ...
plemans
Apr 25, 2023Guru - Experienced User
Did you set it up using the push button WPS option?
If so, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
- LisaLisa71Apr 27, 2023Tutor
Thank you. Yes, I did factory reset but cannot follow Installation Assistant since my laptop won't even log on to the NETGEAR wifi (it shows in the list but cannot be accessed). It should prompt a username/password but just says "no connection". This is my problem.
- plemansApr 27, 2023Guru - Experienced User
It won't prompt just by connecting to it.
Once you connect, you have to go to mywifiext . net
then it should take you to a prompt to set it up.
- LisaLisa71May 01, 2023Tutor
Yes, I understand that. When I log on to mywifiext . net it just says "can't connect to network". This is my issue.