NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
afsteed
Oct 27, 2025Aspirant
NetGear AC1200 Model EX5000
I am having an issue with my new wifi range extender (NetGear AC1200 Model EX5000). I was able to connect to my primary router using WPS with no problem, and both the 2.5GHz and 5GHz SSIDs appeared a...
CrimpOn
Oct 31, 2025Guru - Experienced User
afsteed wrote:However, after doing more testing I think the problem may be with my PC and not the extender.
With separate SSIDs on the 2.4G and 5G extender channels, if the PC (or any device) is told to "forget" that SSID, then it will not switch to it. Already knowing the password that works with an SSID is what makes connection possible.