NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MaxKaladin
Oct 01, 2022Tutor
Netgear AC1200 will not stay connected to AT&T Fiber (BWG-320
I have an AC1200 EXT6120 Wifi extender that I bought after I had AT&T fiber installed. One of the installers I had actually recommended this model and said he has one and it "works great". I i...
plemans
Oct 01, 2022Guru - Experienced User
You set it up using wpa push button?
If so, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
Also, make sure to set the extender with a separate ssid from the primary router and go into your apple tv and 'forget" the old network
MaxKaladin
Oct 06, 2022Tutor
This seems to have worked. I'm going to give it more time before I feel confident it's not going to happen again but it looks promising so far.
Thank you.