NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Chase44
Oct 19, 2018Aspirant
NETGEAR AC2200 WiFi Extender (Model Number: EX7300) - Extender's WiFi is not working
I purchased the NETGEAR AC2200 WiFi Extender about a month and a half ago and have had no issues with it until a few days ago when the WiFi from the extender was not giving me access to the internet. ...
- Oct 30, 2018
Hi Chase44,
Thank you for the update. Please try updating the firmware of the extender to the latest version (1.0.2.136) and do a factory reset. You can do it manually by downloading the firmware from here. After that, try setting up the extender again. Please keep us posted.
Regards,
Dexter
Community Team
StephenB
Oct 20, 2018Guru - Experienced User
If you used WPS during the extender setup, you could try another reset, and this time don't use WPS. Instead, join the extender network and browse to www.mywifiext.net to complete the setup. Disconnect the ethernet cable before you try this.
- Chase44Oct 21, 2018Aspirant
I have reset the extender without using WPS and the WiFi is still not working. Also, I can't browse to www.mywifiext.net because the WiFi from the extender does not work unless I use the ethernet cable.
- DexterJBOct 22, 2018NETGEAR Moderator
Hi Chase44,
1. Accessing the extender's UI via www.mywifiext.net does not require Internet access. 2. Does the extender show up as an attached device when looking at your router's UI?
3. What is the firmware version of the extender?
Regards,
Dexter
Community Team