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Forum Discussion

sweetartnacho's avatar
Oct 14, 2022

NETGEAR EX6100 EXTENDER and ARRIS AC1200 ROUTER

ARE these 2 even COMPATIBLE???
I can not get these 2 to connect whatsoever. 😞
Any advice??

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    Are you trying using the wps option? 

    Or using the installation assistant? 

    If you used the wps button, factory reset the extender  and set it up using the installation assistant.
    To factory reset, push and hold the reset button for 7-15 seconds while powered on. 
    Here's a video of how to use the assistant. 
    https://www.youtube.com/watch?v=yJVklshxBMk

    What error does it give you or what actual problem do you have when you try?