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Forum Discussion
CapeCodder
Dec 18, 2024Aspirant
Netgear EX6100 Extender won’t connect to wifi with iPhone
Xfinity modem/router doesn’t have a WPS button. Tried to choose the Netgear wifi network on the iPhone, it keeps spinning. Tried the mywifiext and variations. Never got the set up assistant. Got a pa...
plemans
Dec 18, 2024Guru - Experienced User
Did you try to set it up using the push button WPS option?
If so, factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk
CapeCodder
Dec 18, 2024Aspirant
The modem/router doesn’t have a WPS button so I don’t know what pushing the button on the extender would do. …And it did nothing. Just tried it. Also did the factory reset earlier. Can’t get to the assistant page online.
- plemansDec 18, 2024Guru - Experienced User
If you hit the wps, then reset it.
did you try a different device for setup? Like a pc/laptop?
What are the leds on the extender doing? (color/blinking/etc)
- CapeCodderDec 19, 2024Aspirant
I turned it off and on, reset (held button ‘til power button was flashing orange), let go, waited a bit for the green power light to stay lit. Only other light is the one in the upper right corner with the right-pointing arrow - it’s green. Tried connecting to mywifiext on my Mac mini (on both Safari and Firefox). It brought up a screen that flashed a msg about Java script (See att. pic). It’s an old computer. Then it showed the msg. - A problem occurred. The webpage couldn’t be loaded. OK. Tried mywifiext.local and it didn’t load at all.
- plemansDec 19, 2024Guru - Experienced User
wow that really must be an old device. Time to try a newer device or even your phone (turn off its cellular for setup)