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Forum Discussion
Chris9393
Jan 20, 2021Tutor
Netgear Ex6120 AP Mode Speed
Hi, I currently have my Netgear Ex6120 setup in AP mode via ethernet cable running directly from my router with a Cat6 cable. My Internet speeds via the router are around 360Mbps which is what I am c...
plemans
Jan 21, 2021Guru - Experienced User
Have you tried factory resetting the extender?
How old is the extender?
What firmware is on it?
Chris9393
Jan 21, 2021Tutor
Tried factory resetting. Purchased the Extender from Amazon just under a year ago and running on the latest firmware.
- plemansJan 21, 2021Guru - Experienced User
Which version are you on? it does change or someone else with this issue could be needing to see. its why we ask.
If its under a year old, it could be a hardware issue and could potentially be rma'd.
I'd also try downgrading the firmware a version. it wouldn't be the first time a firmware version had a bug/issue
- Chris9393Jan 21, 2021TutorCurrently on version V1.0.0.54_1.0.34
How would I go about downgrading the firmware?- plemansJan 21, 2021Guru - Experienced User
You download the firmware from the support site, extract it, then follow the manual firmware update process and use the older firmware instead of newer firmware.
EX6120 | AC750 WiFi Range Extender | NETGEAR Support
How do I manually update the firmware on my NETGEAR WiFi Extender? | Answer | NETGEAR Support