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Forum Discussion

shaunO's avatar
shaunO
Follower
Aug 13, 2021

Netgear Ex6120 connected no internet

Hi guys new here can anyone help please   I bought a few months ago a Netgear EX6120, set up was easy & it worked great up to this week . all of a sudden devises are just disconnecting from it. So...
LCA43's avatar
LCA43
Aspirant
Jul 07, 2022

I'm having the same issue. I have the firmware link, but can't login to my extender because of no internet, so how do I download the new firmware? my laptop doesn't have an ethernet port.

olympos1625's avatar
olympos1625
NETGEAR Employee Retired
Jul 14, 2022

Hi @LCA43,

 

Our support team is looking into this issue and would like to work with you

 

I would like to endorse you to NETGEAR Level 2 support team for a callback. Please provide the following information:

 

Name:

Email:

Phone:

Preferred schedule (at least 2 days ahead)

Timezone:

Device S/N:

 

Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.


 

I am looking forward to your response.


 

Regards,

 

Oliver

Community Team