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burt35's avatar
burt35
Aspirant
Dec 29, 2016

Netgear EX6150 v2 disconnection

hi recently purchased this wifi extender and have connected it to my dgnd3700 router as an access point but the connection seems to disconnect every 10 mins or so then reconnect again, i have latest firmware and have reset the device twice. any clues?

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello burt35

     

    Have you tried to change the ethernet cable that you are using? or is it connected via wireless if so you may want to change the wireless channel on your router to see if you can get a better connection.

     

    DarrenM

    • burt35's avatar
      burt35
      Aspirant

      hi there darren i have now stopped using it as an access point and im using it as a wifi extender which seems to have solved the issue strangely, i have tried different ethernet cables before hand still the same. thanks for your time and help.