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Forum Discussion

Armontiago's avatar
Armontiago
Follower
Jan 23, 2020

Netgear EX7000 Registering Forced to buy Extended Warranty

Basically I was setting this up today and when I went to register the device I get stuck at a screen with 2 options. Pay $29.99 or pay &79.99 for an extended warranty which I don't want. Am I missing a third option of, NO THANK YOU?

I don't know if anything is past this screen but am I actually forced into buying something I don't want in order to register a device which I already paid a decent amount for? What if I had purchased the warranty through the store I bought it from would I need 2 warranties? Is this a warning saying it's definitly going to brake.

 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Jan 23, 2020

    Maybe you clicked on prosupport or the app for some reason isn't displaying the option to skip.

    I'd either retry the setup or I'd try doing it with a computer/laptop. I've setup multiple extenders and don't recall having that issue. but I usually using a pc/laptop.