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Forum Discussion
Netgear EX7500 not booting up.
My extender was working fine yesterday. I moved it to a socket in another part of the house, and now it's just sitting there booting forever. By that I mean a slow pulsing blue power light. ...
Well I dunno, after a day or so of not being able to get it to work, I plugged it in to try your idea of holding the reset button down for 30 seconds, and what do you know? I got a solid blue light after a short time.
So now it's working just fine again.
Glad to hear you got it working! You might mark it solved so others aren't still trying to fix it 🙂
So I had it going again, in my office (off of our living area) right next to me and the router.
I moved it about 10 metres away, still in the same living area, still in line of sight of the router, and the same thing happened. Slow blinking light. I left it overnight, thinking it might sort itself out, but nope.
So then, just now, in the morning I unplugged it and plugged it back in, and within a short time it booted up again and is working. I did plug it back into a different socket on the power strip I'm using. I wonder if that could have anything to do with it?
Or I might have a partially faulty unit. I'll play around a bit more.
If its up and working, try reinstalling the firmware to it.
Then do a factory reset and reinstall. If somethings corrupt in the firmware or a settings, doing those 2 should clear it out.
Ok, I had a go at this.
This is what it said prior to the update: Firmware Version: V1.0.0.28_1.0.43
I updated to: Firmware Version 1.0.1.76
I did it manually but downloading the file and installing it.
And then I got the dreaded blue pulsing light again...
I'll keep going...
Any chance the wrong power adapter got plugged into it? I've seen underpowered ones let them start the boot up process but fail once fully booting or activating the wireless card internal to it .
- The EX7500 has the plug inbuilt i.e the pins are straight out the back of the unit.
It's more not even blinking. No blue light at all.
Which doesn't seem good!
It sounds like your extender is having difficulty booting up. There could be a number of reasons for this. Here are a few things you can try:
Make sure that the extender is properly plugged into a working outlet and that the outlet is receiving power.
Try using a different outlet, or try using a different power cord. It's possible that the outlet or cord may be faulty.
Try performing a hard reset on the extender by holding down the reset button for 10 seconds. This will restore the extender to its default settings.
If the extender is still not booting up, it may be experiencing a hardware issue. In this case, you may need to contact the manufacturer for further assistance.
I hope these suggestions help! Let me know if you have any other questions about controls.