NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

retddon's avatar
retddon
Initiate
May 30, 2022
Solved

netgear extender ex6120

I have a NETGEAR EX6120 extender connected to my Verizon 5g router. I can connect all devices thru the extender to the internet  with no issues (including 2 iPads) except my iPhone 13 and iPhone 12....
  • plemans's avatar
    plemans
    May 31, 2022

    are you using icloud relay or private mac/ip address on them?

    Try it with those disabled.

    did you setup the extender using wps or using the installation assistant? 

    What verizon router is it? 

plemans's avatar
plemans
Guru - Experienced User
May 31, 2022

are you using icloud relay or private mac/ip address on them?

Try it with those disabled.

did you setup the extender using wps or using the installation assistant? 

What verizon router is it? 

retddon's avatar
retddon
Initiate
May 31, 2022

Thank you for the information. I turned off the private wi-fi address setting for only the Wi-Fi extender and now it works perfectly.

Thanks again for the assistance. Just a note that on my ipads that setting is turned on and the extender works.

 

Don