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Retired_Member's avatar
Retired_Member
May 20, 2019

NetGear Genie & EX6200 (changes IP addresses)

Yes support has expired for my EX6200 Extender. But I have 2 issues, one to do exclusively with the extender, the other to do with the Netgear Genie app for Android which may or or may not be related to the extender. I'm hoping someone from Netgear will chime in for both but if not, at least, note or comment on the problem I'm experiencing with the Genie app.
In the first instance, yes, I know and understand and know why the extender assigns a virtual MAC address for devices connected to it. Namely to a combination of the first 6 from its own MAC address and the last 6 from the device's MAC address. And this mostly works fine whether DHCP or as I have, IP addresses assigned from a reservation table. Mine are all in the 192.168.1.xxx range.
But I have two devices which sometimes refuse to 'adopt' IP addresses from this table. In particular, a QNAP NAS device and increasingly, a DENON AVR. Both devices will assume a random address from the 169.254.xxx.xx range. I say adopt because at first I thought it was the fault lay with for example, the NAS. And I would try rebooting, assigning a fixed IP address within the device configuration but except in the rarest of unexplainable instance neither device will adopt their reserved IP address. I now suspect the problem is the EX6200 extender after realising tbat (1) the problem often arises after for example, the NAS device has been powered off for some days and (2) the only sure fired way to fix the issue is to move the NAS device and connect it directly to my D7800 modem router. The device would then seem to retain the reserved address until the problem arises again sometimes nor for ages but nevertheless very annoyingly.

So why does thd EX6200 sometimes force devices such as my NAS and AVR to adopt IP addresses from 169.254.xxx.xxx instead of from the reservation table?

The second smaller but sometimes equally annoying issue is that I cannot log into the EX6200 from the Genie Network map and told the password does match the user ID, even though I know I am using correct ID and password?

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    Retired_Member
    Additional screenshot.