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empireurn99's avatar
empireurn99
Aspirant
Jan 08, 2023

NETGEAR LOG-IN PROMPTS PASWORD RESET - BUT TIMES OUT BEFORE COMPLETION - FRUSTRATING CYCLE!!

Using extender 7500 - devices nearby ask for username and password, so i enter these, it asks me fopr security questions but by the time I complete these, it says 'login failed due to time out' and i am taken back to the start of the sign-in process .... and the whole thing happens again,,,,, so i am unable to use the extender to connect to any devices - it is useless, as things stand. I have unplugged, waited 10 secs and plugged back in - same result.   

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    Did you try factory resetting? 

    Push and hold reset for 7-15 seconds while its powered on. 

    You can also try a different pc/laptop and/or web browser.