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Forum Discussion
Netgear Mesh Extender advice
I tried to hook up model 6150 tonight and couldn't. I had the nighthawk app downloaded. The chat discussion turned me to a phone call by another party. That party looked at my service as I let him ho...
Did you set it up using wps first? If so, it sets up in default in a mesh configuration with the same ssid/password as the primary router you set it up with.
Your details are a bit vague on what you've done and whats exactly going on.
What router do you have?
What firmware is on the router and the extender?
What method of setup are you using?
What are the led's on the extender doing (all of them)?
How many devices are on your network?
Lets move on past the scam site/call you got. Not sure who you talked to but netgear doesn't sell you firewalls/security.
they do charge a fee for support but thats only if you're past your first 90 days of support period.
I did not set it up with any WPS. I was following the APP instructions from Nighthawk.The chat I had was with the APP people from Nighthawk.. I have a Hitron coda 5719. Unsure of the firmware on either or how I would go about finding out what is on my system for devices. Only the known that I listed. Streaming via internet, wifi computer, 2 echo dots, blink cameras-6 of them. That's it. The only lights on the extender were the power and the one right next to it-maybe a signal search sign...The main issue is that my router did not even "see"the Netgear extender to follow more nighthawk app instructions...
Your router shouldn't "see" the extender for setup. the extender is what connects to the router.
Factory reset the extender and set it up using the installation assistant.
To factory reset, push and hold the reset button for 7-15 seconds while powered on.
Here's a video of how to use the assistant.
https://www.youtube.com/watch?v=yJVklshxBMk