NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
redpackman
Oct 28, 2019Initiate
Netgear Nighthawk X6S AC3000 Extender Disconnecting Solved
I've fought with this thing for months trying to discover why it would often disconnect from my computer when the computer woke from sleep, or even sometimes when the connection was live. I tried eve...
Christian_R
Nov 05, 2019NETGEAR Employee Retired
Hello CapnBody,
Would you mind telling us the firmware version the extender is currently on and which devices happen to keep and lose connection?
Christian
CapnBody
Nov 10, 2019Aspirant
Hardware Version: EX8000
Firmware Version: V1.0.1.206
All the devices keep their connection with the Nighthawk extender. They cannot connect to the internet. When I check the Nighthawk Extrnder status, it still says that it is connected to the primary router and the internet.
Firmware Version: V1.0.1.206
All the devices keep their connection with the Nighthawk extender. They cannot connect to the internet. When I check the Nighthawk Extrnder status, it still says that it is connected to the primary router and the internet.
- redpackmanNov 10, 2019Initiate
I am the original contributor to this thread. My optimism was premature. The disconnects happen just as described above, but at a less frequent pace. My computer shows a connection. The Netgear program shows a connection, but there is no connection and nothing can be done. Other devices remain connected and operable (iPhones, Roku etc).
What is this, Netgear? I am also wondering if my MacBook Pro may be part of the problem. Surely you Titans can address this issue.- AttractiveNov 11, 2019Aspirant
.206 doesn't fix the "never-ending" disconnecting problem.
Mine is connected to an Apple Airport Extreme which runs flawless. The router I meant, not the EX8000 which I find it crap until a proper firmware is release. A proper firmware which will fix this problem stated everywhere in the internet for years now.... such a shame....