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Forum Discussion
Curlie028
Jul 31, 2021Star
NETGEAR Tri-band Wireless Mesh WiFi Internet Booster Range Extender Installation Help Needed
Bought this extender just before Christmas 2020 because all reviews suggested it was easy to set-up and delivered great results but that couldn't be further from the truth for me. A little backgroun...
plemans
Jul 31, 2021Guru - Experienced User
What actual vigin hub is it?
Are you setting it up using WPS or the installation wizard?
What materials is your home made of (interior walls)
Firmware on the extender?
Curlie028
Jul 31, 2021Star
Hi plemans,
Thanks for your reply.
It's a Hub 3
I have been using the WPS buttons
The interior walls are a mix of brick and some are just plaster board I think it is called.
I'm not sure what "Fireware on the extender?" means but I can confirm I have just used it as it came from the box.
- plemansJul 31, 2021Guru - Experienced User
Try installing it using the installation assistant and not wps. Vigin hubs stink with their wps coding.
Also, be aware of your interior walls. Brick/plaster lathe block wifi to a very large extent. and the EX8000 uses a dedicated 5ghz bandhaul. 5ghz doesn't penetrate materials very well.
That's the problem with extenders and with wireless mesh systems. If the home they're in, isn't condusive to wireless, its not going to work well with extenders/mesh systems. Some have to resort to using powerline, moca adapters, or running ethernet in their homes to setup access points.
- Curlie028Jul 31, 2021Star
That's something to go on plemans, thanks again.
I'll try to install using the installation assistant and see how that goes.
If it doesn't resolve my problem, can I run an ethernet cable from the Hub to the extender I have or do I need to buy something else now? Sorry for what may be a very silly question but if you don't know, you don't know.
- plemansJul 31, 2021Guru - Experienced User
You can run an ethernet cable to the extender. You'd need to rerun setup and set it up in access point mode and not extender mode. It'd actually free up the 3rd band for usage.