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Forum Discussion
Netgear WG602v4
I am to configure the device as an end point. The problem is when I go to attach to a network it wants me to specify the country. Well the country setting is grayed out, and I can't connect without it...
The owner received this reply last week :
"Regarding the concern, it may be appropriate for me to seek additional resources. I recommend escalating your case to the next level for further review and response. I strongly believe that you will be contacted at the earliest."
and hasn't heard back from support since. over 4 days ago.
Realistically it seems obvious to me that even if netgear support do continue to try to fix this problem, they aren't going to be able to, unless there is an as yet un-released firmware update.
Should i recomend the owner a) returns the item for refund? b) return the item directly to netgear under the UK's sales of goods act ?(as it is unable to perform the task it is advertised as doing), or c) install some third party firmware to enable the device to operate as a client bridge ?
"Regarding the concern, it may be appropriate for me to seek additional resources. I recommend escalating your case to the next level for further review and response. I strongly believe that you will be contacted at the earliest."
and hasn't heard back from support since. over 4 days ago.
Realistically it seems obvious to me that even if netgear support do continue to try to fix this problem, they aren't going to be able to, unless there is an as yet un-released firmware update.
Should i recomend the owner a) returns the item for refund? b) return the item directly to netgear under the UK's sales of goods act ?(as it is unable to perform the task it is advertised as doing), or c) install some third party firmware to enable the device to operate as a client bridge ?