NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Dutuk21's avatar
Dutuk21
Follower
Apr 25, 2020

Netgear WiFi Range Extender EX6100v2 can't connect to Wifi from Router Arris NVG468MQ

I just switch my internet carrier from Spectrum to Frontier Fios. I has used my Wifi extender EX6100v2 with Spectrum for almost 2 years now. However, when I switch to Frontier Fios, the Wifi extender can't connect to the Wifi any more. I tried to put the Wifi extender next to the router but it couldn't recognize the Wifi signal either. 

I switched the mode to Access point and connected the extender to router using a Ethernet cable, and it worked. But when I switched the mode back to Extender, it didn't work again. 

I factory reseted the extender couple times but it did't help either.

My current router model is Arris NVG468MQ.

Is there any suggesstion to fix this problem? Thank you.

No RepliesBe the first to reply