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Forum Discussion
New AX1800 can’t find router during initial install
I'm trying to install the AX1800 WiFi mesh extender on my network. It keeps indicating that it can't find the router, thus there is no internet and the installation process stops. The router is of ...
The model is EAX14. I have tried the nighthawk app and WPS.
I am also finding that I lose internet connectivity whenever I try to add the extender. As soon as I remove it’s power the internet connectivity returns.
My router is a TP-link AX4400
I am also finding that I lose internet connectivity whenever I try to add the extender. As soon as I remove it’s power the internet connectivity returns.
My router is a TP-link AX4400
what firmware is on the extender?
Try factory resetting the extender and installing it using the installation assistant.
Don't use wps or the app.