NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk AC1900 Model EX7000 SN 46D57C7FA2717
Just bought this extender. Needed it because couldn't get automated blinds to access internet. Still blinds not installed; will be installed end of month. 2 questions: How do I know this exten...
Hi gerz,
Did you tried setting it up using WPS or browser method? For antenna, ensure it was screwed in properly but not too hard since it might damage the threads to which you are screwing it to the device.
I used the browser method.
Re the antennae, yes I screwed them in securely but not over tight.
It's the part of each antenna which you can move around that falls down.
Hi gerz,
Scan and connect your devices to _2GEXT or _5GEXT network which is your extender's network to see if it works. Also, ensure 2.4 and 5GHz LEDs on extender is Green which will indicates that extender is connected to your router. For antennas, see if you can make them stay in a position.
I don't see where the light is! I've looked on all sides and I don't see a light and I don't see where the light should be.
As for the antennae, I'm trying to keep the antennae in place, but with the slightest movement around them, they fall down.
Hi gerz,
I have attached a picture indicating where lights must be. To know more about LED status, you can check the user manual http://www.downloads.netgear.com/files/GDC/EX7000/EX7000_UM_21dec2014.pdf in page 7 and 8.
