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Forum Discussion
gerz
Mar 13, 2018Aspirant
Nighthawk AC1900 Model EX7000 SN 46D57C7FA2717
Just bought this extender. Needed it because couldn't get automated blinds to access internet. Still blinds not installed; will be installed end of month. 2 questions: How do I know this exten...
gerz
Mar 16, 2018Aspirant
thanks. there no lights on. i powered it off and then on. there are now green lightes. I recall, when I initially set it up, there were green lites. However, they had since gone off and I didn't realize that until your response. Why would they have gone out? I did move it and so pulled the plug out. Could that have done it? So green lites and it's working. But how do I find out if it's really helping here in the house and actually extending the signal for me?
I'm really getting sick and tired of these antennae falling down. I wrote to Netgear support about it the same day I originally started this thread. But haven't heard a word back. do you think I should get a replacement?
jvasanth1984
Mar 16, 2018Virtuoso
Hi gerz,
That could be the cause. Regarding antenna, please call support so that they can check product's warranty and help you accordingly.