NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk AC1900 R7000 router drops internet connection
Greetings, I am experiencing repeated issues with lost internet connection on my home network. I have fiber optic service thru Metronet and use their Nokia modem with a new R7000 router which I s...
Hi @Bl1985,
We are sorry for not being able to get back to you immediately. Our support team is looking into this issue and would like to work with you.
I would like to endorse you to NETGEAR Level 2 support team for a callback. Please provide the following information:
Name:
Email:
Phone:
Preferred schedule (at least 2 days ahead)
Timezone:
Device S/N:
Alternatively, if you wish to be contacted via email only then kindly include your preferred email address.
I am looking forward to your response.
Regards,
Oliver
Community Team
No, thank you! I don’t need the support! I had too much troubles in the past with this netgear support! I bought now a new router (synology RT6600ax), and now everything works for me without any problems! I will never buy a netgear device again, in my lifetime! Never!