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Forum Discussion
Nighthawk AC2200 (EX7700) unable to connect to changed Wi-Fi hub.
I have had no problems for 18 months until the internet provider changed the Wi-Fi hub. Now I am having trouble reconnecting nighthawk to the new Wi-Fi I have tried everything. Do I have to buy a new...
While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
WiFi Range Extenders & Nighthawk Mesh - NETGEAR Communities
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
Wendymurray4 wrote:
I have had no problems for 18 months until the internet provider changed the Wi-Fi hub.
What did they change it from and what replaced it?
The first thing to try is to reset the EX7700 and set it up from scratch.