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Forum Discussion
Jerren
Oct 08, 2019Aspirant
Nighthawk ac3000 keeps rebooting randomly
I am currently running a Nighthawk CM1200 Modem, Nighthawk R6900P Router, and a Nighthawk AC3000 Mesh Extender and at random times my mesh extender will reboot or i assume its rebooting. I will loose my LAN connection then look at the mesh extender and all the lights are flashing white and after some time it will go back to normal and operating fine. This same process happens when you do a hard reset so im assuming its rebooting. It could be 15min to 1-2 Hours in between the times it drops.
3 Replies
- plemansGuru - Experienced User
What version of the firmware are you running? 1.0.1.202 is the newest.
If you're having issues, I'd recommend reinstalling the firmware (even if you're on the newest) over a hardwired connection and resetting the device afterwards. If the newest doesn't fix it, occassionally, the newest firmware produces issues (google R7000 firmware issues) and so it doesn't hurt to try an older firmware by a version or 2 in that instance.
- JerrenAspirant
Yes, I'm running the newest firmware. Also tried reinstalled over LAN and resetting the mesh extender. Still has the same issue but one of the times it went off all the lights went off and I had to hard reset it to get it on again. I will try installed a older firmware and see if the problem persists.
- JerrenAspirant
Ive downgraded the firmware all the way down to 1.0.1.186 which is what I'm running now and still have the same issue.