NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mscarolt
Aug 31, 2021Guide
Nighthawk and cable TV
I recently installed a Nighthawk Mesh WiFi 6 System. It has improved WiFi throughtout our home, however, the remote for our Spectrum cable box barely works. It is sluggish if it works at all. This s...
- Sep 01, 2021
Thank you. I will try this today. Very helpful.
plemans
Aug 31, 2021Guru - Experienced User
what cable box and remote is it? Tough to tell you much without specifics.
mscarolt
Aug 31, 2021Guide
It's a standard Spectrum cable box and the remote they issue with it. What other information would be helpful? We've had the Spectrum service (cable box and remote) for six years and never had a problem until we installed the Nighthawk - next to it.
- plemansAug 31, 2021Guru - Experienced User
A model number for both would help. Spectrum has a lot of models. And even models that look the same but have different internals.
- plemansAug 31, 2021Guru - Experienced User
If its potentially an issue with the wifi interfering, you should be able to change what channel the router uses. Try changing what channel the 2.4ghz is on.
- mscaroltSep 01, 2021Guide
Thank you! Any chance you could refer me to instructions on how to do that?