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Forum Discussion

Ruairic's avatar
Ruairic
Tutor
Mar 24, 2020
Solved

Nighthawk app

So I’ve recently got the EX8000 to boost my WiFi in my room but when I use the app it says my firmware needs and update and to go to the website where I can update it. I can view my extender there but when I click on the update I’m left waiting indefinitely. Is there any way to fix this ?
  • glad to hear you got it up and running properly!

13 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    I'd highly recommend hardwiring into the EX8000 and updating over a hardwire. Less likely to get corrupted and have issues while updating.

    that's what I'd try

    • Ruairic's avatar
      Ruairic
      Tutor
      Thanks I tried it but was met with the same issue. I wiped it as well and started from scratch to see if that would help but I’m still running into the same problem regardless of whether or not I use a laptop or phone.
      • plemans's avatar
        plemans
        Guru - Experienced User

        What issue are you running into doing the manual update? 

        Be specific.