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Forum Discussion
sugaronline
Apr 28, 2022Tutor
Nighthawk AX8 AX6000 can not connect to internet for 2.4 GHZ channel
I purchased the Nighthawk AX8 at 15 Dec 2021, recently this router can not connect to internet by 2.4 GHZ channel. As I make the different name for 2.4 and 5 GHZ channel. The 5GHZ channel works ...
sugaronline
Apr 28, 2022Tutor
sorry, i can not find the Firmware version.
i am using mywifiext web page to setup the wifi extend.
Also i click the Firmware update from mywifiext, it is the latest version.
I use it to connect to Vodafone wifi hub 2.0.
every time, after i reset the ax8, the connection works fine. but after sometime. i will lost the internet connection.
plemans
Apr 28, 2022Guru - Experienced User
Have you went into the vodafone device and set it up with a static address?
I've seen tons of issues with that router. ISP routers aren't that great of devices.
- sugaronlineApr 28, 2022Tutor
i did not assign the static ip.
1. only 2.4 ghz can not connection to internet
2. 5 ghz works fine
3. if i turn off the AX8, there is no issue for 2.4 and 5
even assign one static ip for AX8, how does it affect 2.4 channel and 5 channel?
- plemansApr 28, 2022Guru - Experienced User
so you have 2.4ghz issues on both the router and the extender?
- sugaronlineApr 28, 2022Tutor
No.
as i mentioned, only the AX8 has issue
if i turn off AX8, my home's internet are all good, except some place signal is too low.
i paid almost $500 for AX8. how come it does not has warranty?
it just half year. and has issue now.