NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Nighthawk EX7700
My Nighthawk X6 AC2200 worked fine for the first couple months until the warranty expired. It then mysteriously stopped working. No help contacting Netgear without paying to have my questions answere...
1. What router are you connecting it to?
2. What firmware is on the extender?
3. You said you setup using the app. Did you use WPS or the installation guide?
If its the guide, try factory resetting and during the install uncheck the "extend 2.4ghz band".
You'll still be able to use its 2.4ghz but it won't use it for failover. Tends to make it more stable in my experience.