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Forum Discussion
Nighthawk Mesh Extender EX7700 Disconnects From Internet
So I purchased an EX7700 to compliment my R7000P and have had nothing but issue after issue. After completing the installion per the instructions, the extender connected fine and worked great for ab...
A couple questions and points.
1. This is the community forum. You can ask for your money back here but it isn't going to get anywhere. We're just members of the public helping others out.
2. Stating that tech support told you to do things that were already done doesn't tell us anything. What did they tell you do to and what have you done? We're not netgear and don't have access to what tech support did and I can't tell what you've done. Please expand this.
3. The R7000P does band steering aka smart connect. Is this enabled? Try disabling this and separating out the SSID's
4. What firmware is your router and extender on?