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Forum Discussion

rkristynik's avatar
rkristynik
Follower
Sep 23, 2021

Nighthawk Mesh M60 requests admin password reset when attempting to sign in to Wi-Fi

When I went to sleep last night my phone was connected to my Mesh M60 Wi-Fi. I woke up this morning to my Wi-Fi not working and asking for me to sign in. When attempting to sign in on my phone, it sent me to the Router Password Reset on routerlogin.com. I reset my password, but when I attempt to sign in again it keeps sending me to the same Router Password Reset page. Really confused. Any help would be greatly appreciated. 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    1. what modem/gateway is the MR60 connected to?

    2. what firmware is on the MR60?

    3. Did you try simply factory resetting and reinstalling?