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Forum Discussion
kbelbert
Dec 24, 2020Aspirant
nighthawk router R7000 and using extenders
Installed this router a month ago to replace an old netgear router as our internet company suggested our old router wasnt powerful enough. I dont see any difference in speed, but most frustrating, is...
plemans
Dec 24, 2020Guru - Experienced User
there's different versions of the samsung 7100. Which one do you have?
In terms of extenders, I'm a fan of the tri-band line. They don't drop speeds nearly as much as the dual band versions.
the r7000 isn't known for great firmwares.
What I'd try first is upgrade to the latest version 1.0.11.110. do it over a hardwired connection, then factory reset after the firmware upgrade, and then do a clean install (not using a backup configuration)
If that doesn't help, try version 1.0.9.42 of the firmware. Its the agreed upon most stable version of the firmware. again install over ethernet, reset, and clean install.
kbelbert
Dec 24, 2020Aspirant
Thank you. I'm afraid the firmware upgrade insructions are way beyond me. Perhaps I need to call support and they can walk me through it like they did for installation (which took 3 hours and had my daughter not been here, it would have never happened. The tech told us we had a defective router 2 hours into the call, and then my daughter got involved and the router was installed and working.) Presumably an upgrade wont be the same difficult process?
Also, do extenders have firmware or do they just use the router's?
- plemansDec 24, 2020Guru - Experienced User
Not to be rude but if you had that much issues setting it up before, it might be worth waiting for your daughter to help with the firmware changes and setup.
I'd simply try to make sure you get your tv on the 5ghz band for now.
Let her help with the firmware.
https://kb.netgear.com/23442/How-do-I-update-the-firmware-on-my-NETGEAR-router-with-a-web-browser
- kbelbertJan 04, 2021Aspirant
Thank you. Not rude at all but practical. Unfortunatley my daughter has gone home to another state. And i just tried to update the firmware based on a security email I received to do so and found there is no update. All very confusing.
- plemansJan 04, 2021Guru - Experienced User
The auto-update rarely has the latest version.