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Forum Discussion
Nighthawk Wi-Fi extender and Ring camera live view
Hi I have a Ring camera and a Nighthawk extender but I can't get a live view on my Ring app although the Ring app shows the camera as connected with RSSI c-55 and the motion sensor lights trigger on ...
Hi
Thanks for this. The firmware version shows as V1.0.0.210
The Ring only uses 2.4 I think? I did not enable the 5ghz channel. I did not see a “extend 2.4ghz” box to click? Does this I don’t understand what “backhaul” means (I’m sorry for my lack of experience) What should I do next do you think? Thanks again.
Thanks for this. The firmware version shows as V1.0.0.210
The Ring only uses 2.4 I think? I did not enable the 5ghz channel. I did not see a “extend 2.4ghz” box to click? Does this I don’t understand what “backhaul” means (I’m sorry for my lack of experience) What should I do next do you think? Thanks again.
Swindonpete wrote:
Hi
Thanks for this. The firmware version shows as V1.0.0.210----Not the greatest version. I'd downgrade it to version 1.0.0.206. We've seen a few issues on the newer .210 version.
The Ring only uses 2.4 I think? I did not enable the 5ghz channel. I did not see a “extend 2.4ghz” box to click?----You'd see it during setup. I re-ran the setup on my EX8000 to show you what you'd see during setup. Does this I don’t understand what “backhaul” means (I’m sorry for my lack of experience)----The triband line of extenders have 2x 5ghz channels. 1 of those is just for backaul. What that means is its only used for a connection back to the router. And then the other 5ghz is just for devices to connect to. This allows faster communication and lower latencies than devices that have to go router---extender---device on a single band. What should I do next do you think? Thanks again.
What I'd start with? downgrade the firwmare on it to the .206 version mentioned above and see how it works. If it works fine, awesome. If it doesn't, then I'd factory reset the extender and reinstall it. During the install, uncheck that 'enable 2.4ghz" connection. Again, you'll still be able to use 2.4ghz but it'll use the dedicated backhaul
Thanks for your very helpful advice. I've managed to do as you,have suggested and, as the moment, it's working - thank you. The "proof of the pudding" will be in c 48 hours time as when I first installed it worked too, but I'm very grateful for your help and quick responses to my plea for help. I'll update in a couple of days time for your information etc. Thanks again.
Hope it stays working well for you!