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Forum Discussion
Nighthawk Wi-Fi extender and Ring camera live view
Hi I have a Ring camera and a Nighthawk extender but I can't get a live view on my Ring app although the Ring app shows the camera as connected with RSSI c-55 and the motion sensor lights trigger on ...
Hello Swindonpete ,
I'm late in replying to your question . I hope you got it worked out. I spent 5 hours on the phone yesterday with Ring Tech support and they could not figure out why I couldn't get Live View to work. My installation was done by an electrical engineer, so I had to insist that it was not an installer error.
Ring Tech support knows my devices are connected to my Guest network, properly secured with a complex password, and isolated from my LAN and other devices.
We went over my firewall and router settings. At no time did they ask me whether Remote Administration of Firewall was enabled.
This morning, I inspected my router logs from the Admin console. I have many entries for Service Blocked: Remote Administration of Firewall.
I don't have this option enabled for security. I am reading about whether this can be enabled safely, internal/external IP addresses and ports to choose. I am also reading about the ports and protocols used by Ring Devices, and whether Port Forwarding is an option.
The Protocols and Ports Used by Ring Devices – Ring Help
According to this article from the SANS institute, Port 6970 is a port widely abused by trojans.
Port 6970 (tcp/udp) Attack Activity (sans.edu)
I just wanted to give you this information in case it might help you with your issue as well. This has been absolutely maddening!