Nighthawk X4 AC2200 EX7300, the lights are all on, but it drops the connection

Question

Hi, all the lights are on the Extender, indicating it is picking up the signal from the main router, and transmitting. I select the Extender on my device, it connects, but then when I type in a web address in the browser I can't reach the website (I tried a few different websites&nbsp; in case the problem was at the other end) and when I go back to Settings on my device it has changed to "No Internet Connection". I hope that makes sense. Any help would be appreciated.

plemans · Answer

1. what router is it connected to?&nbsp;
2. what firmware is on the extender?&nbsp;
3. what method of setup did you use? If you used WPS, factory reset the extender and install it using the installation assistant and NOT wps.&nbsp;

MikeRy · Answer

Sorry, I omitted to say that the Extender has been working fine for about 5 years, and has only this last week developed problems.

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Nighthawk X4 AC2200 EX7300, the lights are all on, but it drops the connection

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