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Forum Discussion
Woody17
Nov 23, 2024Initiate
nighthawk x4 ac2200 model ex7300v2
How do I report fraud? I was having trouble with my extender, so I Googled Netgear support. I called the number, assuming I was talking with Netgear support. The person on the line took me through th...
plemans
Nov 25, 2024Guru - Experienced User
Start a chargeback on your card.
Uninstall anything on the computer. Preferably, just save you documents to a USB drive and re-install the operating system on the computer they remote managed.
Put an alert on your credit/banking cards if you had any sensitive information on the PC like banking/credit card.
Woody17
Nov 25, 2024Initiate
Thank you. n solutions called again this morning, trying to sell a product that would remove ransomware. That didn't work. We have changed the cc details and eliminated all of their phony apps. They still claim to work for Netgear.
- FURRYe38Nov 25, 2024Guru - Experienced User
NG is not in anyway affiliated with NSolutions!
- plemansNov 25, 2024Guru - Experienced User
good luck!
I'd make sure to monitor your credit for a while.
Sorry a scammer got you.
Did you need help with something? The forums are free and pretty good at helping fix things (no-remote access đ)