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Forum Discussion
NightHawk X4s AC2200 EX7500 - Extender Network doesn't look right
When setting up extender,using installation assistant directions state to locate and connect to network called NETGEAR_Ext. I've hit factory reset and the network is called BEpartypad-2GHz and BEpartypad-5GHz. Should I be wary like I am about this device since the extender network is not correct. I have unplugged it and reconnect to be sure this is the network that is coming from the Mesh Extender.
Can't find a number for support or to the Walmart supplier "KOMDAKOM". Any advice and going forward. Thank you in advance.
1 Reply
sounds like you've got an extender that's been setup before. maybe it was a returned/refurbished/renewed product.
One thing I'd try? Is try the factory reset again. make sure the extender is fully powered on and booted and then push and hold reset until the lights change. its usually 7-10 seconds but can be as much as 30. many just push and let go of the reset button.
This should get you back to the factory settings where the install guide should work.
