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Forum Discussion
Stoic_Brow
Dec 16, 2018Aspirant
Nighthawk X4S EX7500 - No Internet Connection Issue
I have seen some previous posts about connection issues with the X4S EX7500 and I too am having problems with this Wifi Extender. I have done a FEW factory resets and have had no luck in a consistant...
Christian_R
Dec 17, 2018NETGEAR Employee Retired
Hello Stoic_Brow,
1. Does the extender appear as an attached device when you check the router UI?
2. Are device(s) able to connect to the EX7500? If so, what device(s)?
~Christian
- Stoic_BrowDec 17, 2018Aspirant1) Yes the router has the EX7500 listed as a connected device.
2) I have a Nvidia Shield TV, a Surface Pro, and a Sony Xperia Z3 connected to the extension network. - Stoic_BrowDec 18, 2018AspirantChristian_R
The extender cannot even check for firmware on its own because it says it is not connected to the internet, but other devices I have connected to the original network do have an internet connection.
It is useless in its current state.- Christian_RDec 19, 2018NETGEAR Employee Retired
- Stoic_BrowDec 19, 2018Aspirant