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Figaro19's avatar
Figaro19
Follower
Mar 28, 2020

Nighthawk X6 AC2200 cuts off wifi

Connected EX7700/AC2200 to BT HomeHub2 thru Netgear app, apparently successfully. Moved extender to area of low signal & switched on. Tested on iphone which normally has low signal there but signal now cuts out altogether & it throws phone back onto 4G. How to fix?

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    The extender usually needs to be in the middle. It needs a decent signal to pickup/rebroadcast. If you move it to the area without/poor signal, it won't have a decent signal to work off. 

     

    What are your interior walls made off?