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Forum Discussion
TimNiceBut
Mar 30, 2020Guide
Nighthawk X6 AC2200 questions
I bought this Nighthawk X6 Tri-Band WiFi Mesh Extender to get a stronger wifi signal throughout the house and into the back garden. I bought it to replace a TP-Link RE360 range extender but either I'...
TimNiceBut
Apr 03, 2020Guide
And it's gone quiet. I guess I'll be returning this then....
plemans
Apr 03, 2020Guru - Experienced User
I guess I misunderstand what you're asking then because your last response didn't have any questions.
And this is the community forum. where members of the public are helping others out. We're not netgear. threatening to return a product only impacts who I help by making me less likely to help someone.
- TimNiceButApr 04, 2020Guide
I've no idea as to your level of understanding. I asked if I had the right piece of kit or whether I was doing someting extremely dumb, given that my cable tv box or Ring camera wouldn't connect to the X6 in the same room but both would connect to my TP Link RE360 two rooms away.
Your response was to ask me about the Mesh, which I answered. It then went quiet.
I understand that this is a community forum and the potential return of the X6 wasn't a threat; it was an observation. I was hoping for more help but thus far have received nothing of value.
Toodle pip.
- DexterJBApr 07, 2020NETGEAR Moderator
Hi TimNiceBut, just to isolate, try turning off the main router (or just the wireless radio if possible) then check if the device that you intend to connect to the extender does connect to it.
Dexter
- TimNiceButApr 08, 2020Guide
Hi DexterJB ,
I'm not sure what you mean. Could you treat me as the Harry Enfield character, Tim nice but dim, please? I didn't choose that monicker for nothing! ;)
Just for further information, my "Main router" is one supplied by my cable / internet / telephony provider. It has a cable entering it and, I'm guessing, is both modem and router combined, with a wired connection to my wife's Desktop PC and both 2 and 5GHz wifi frequencies. I have this configured as two separate SSIDs, VMxxxxxx-2G and VMxxxxxx-5G. I also have a guest network with a totally different name which only uses 2GHz, I believe.
I have used both the iPhone App and WPS methods to connect the router to the extender, and the app then reports two wifi connections, mirroring the -2G and -5G SSIDs as above.
I *think* you want me to turn off my main router (or its wifi, which I believe I can do in the router settiings) but leave the extender on and see if, for instance, my iPhone connects to it. Is that gorrect? I assume I should also switch off the TP-Link RE360 which is currently still operational, although I did have it switched off while setting up the Extender and connecting it to the wifi router. I also left it switched off for extended periods while doing other tests. I will attempt this a bit later. Currently both my wife and I are working from home and need the wifi for work.
Tim